Returns & Exchanges

At IAMX, we stand behind the quality of our products and offer a hassle-free 30-day return policy for all unused items in their original packaging. We aim to ensure your complete satisfaction with every purchase through a transparent and efficient refund process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original box, ensuring all tags are attached and the packing slip is included inside.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.